Very reliable and efficient. Arrived on time and charged exactly what he quoted. Got my door working perfectly and educated me on how to maintain it myself to avoid issues in the future. Amazing service! My new go-to garage door company.
Trever from Valley Garage Doors was able to fix the broken spring of our garage door before the competition had even returned my phone call. He was punctual, professional, and trustworthy. He knew exactly what the problem was, how to fix it, and even arrived with the the supplies on his truck. I was thankful that we didn’t have to have to pay for his time to return to the shop and bring back the correct supplies! Trever informed us that he could replace our existing spring with the exact same product, or upgrade to a better spring that would last 20,000 cycles instead of 6,000. There was no pressure whatsoever to upgrade, but we were happy to pay a fair price of $50 for the upgrade! Valley Garage Doors exceeded our expectations for service. We definitely recommend him! If I could give more than five stars for service, I would!
Absolutely fantastic. They were here within two hours of my call and fixed the problem in minutes. Amazing service!
A wonderful experience when Trevor came and serviced my garage door. It was not closing every time. After adjusting and lubricating the moving parts, he had my door in working order in no time. I would definitely have him do any garage door repairs needed in the future.
Trevor is knowledgable and reliable. He understadn customer service better than most, Great products great guy awesome service after the sale!! Luv it I would recommend Valley Garage Doors to anyone looking for a quality repair the matches the quote with no hidden cost. Excellent job.
Between Boxing Day and New Year I needed couple parts to be replaced in my garage door opener. Called couple businesses in Kelowna but they were closed. Valley Garage Doors was the only one that answered my call. Trever new exactly what I needed, he went extra mile to make sure my opener is fixed. He is very knowledgeable and honest young man with exceptional customer service. I would highly recommend this company to every one.
Trevor did a great job on getting my old garage doors to work very smoothly again We just moved into the house and the garage doors were in bad shape Treaver is a pleasant person who gives you the personal touch He is now on my, “to call ist” for all my garage door needs
Look no further. Trevor and his team at VGD are the best. There are a lot of door companies you can call but I would recommend calling these guys. Their service went above and beyond, the products they stand behind are industry leading, and the value is unparalleled. I’m extremely happy with the end result and will recommend them any chance I get. Thanks guys!
our garage door was sticking and generally uncooperative for several weeks. we saw a valley garage door crew fixing a neighbors door and gave them a call. they promptly came round to review our door, spotted the problem and fixed it on the spot, and also gave it a quick general tune up – and for the most reasonable price imaginable. doors vary and customers vary, but our experience could not have been better. if there were ten stars we’d give ’em….yes they were that good.
VGD replaced my garage door opener and I couldn’t be more pleased with the service from the gentleman who did the work. Trever was personable, friendly and knowledgeable and answered all my questions honestly and did a fantastic job. I would definitely recommend Valley Garage Doors to anyone looking for great service. Thank you.
Great service. Extremely fast, friendly and affordable!
We were looking at replacing our old door wood door before selling our house. We called a few other companies but Valley garage doors had the best rates. They were able to remove our old door and install the new door in just a few hours. They did a great job, and we would recommend them to anyone.
We needed a new garage door for the renovations we were doing to our home. Our daughter and husband had recommended valley garage doors and we’re so grateful they did. The technician showed up right away! As a tradesman myself, I really appreciated the level of professionalism he had from the time he showed up to the time he left. We’re so happy with how good our new door looks and how good it operates! Would definitely recommend them!
Our cable broke on our garage door. It made the door go sideways and left a huge
gap on the right side. We were worried about the security of our home so we called around many door companies. Valley garage doors was the first one to actually answer with a real live person and get it fixed the same night on Saturday.
Very impressed, thanks for all your help!
My door was making noises and not running properly so i contacted valley garage doors and they came immediately to Service the door and within minutes my door was running like it was brand-new . I was very impressed with how little time it took for them to get to my house and fix my door I would highly recommend Valley garage doors to anybody
Amazing service from Valley Garage Doors. We just moved to Kelowna and bought a new house. When we moved into our new house the garage door opener did not work and was missing the remotes. A technician came out right away fixed our opener and replaced the remotes. He went through the whole door and did a tune-up as the door was really noisy too.
We would recommend them to anyone!
I had another company coming to install my garage door and they didn’t show. I let 2 days go by and still never got word on when they were coming. I emailed valley garage doors at 5:30 pm and got a call back in half hour. I got the door installed promptly. Will definitely recommend to others for great service.
We’ve been living for 6 mths with a frustrating garage door that has a mind of it’s own and closes only after several tries, despite my handyman attempt at fixing it, so finally I decided to pay real money and get a professional in, so called Valley Garage Doors in Kelowna at noon on a Saturday. I didn’t expect much, but he called right back, and came within an hour. I told him our story, and he checked a couple of things and quickly found the problem…. a loose wire! So easily fixed after all this time! He was incredibly helpful….fixed the wire, tested the door, did some added maintenance, and then said he couldn’t charge me for such an easy fix! I’m so grateful for his friendly and efficient service – he was awesome. Thanks for the help, and have a great Halloween!
Great service by this family-owned business. Trever was very kind in not charging me for a battery change on my remote control. He was very knowledgeable in his craft and I will be sure to refer him to friends, colleagues and neighbours.
I am extremely pleased with choosing Valley Garage Doors to replace a recently broken spring in my garage. The technician arrived on time and was amazing during the entire process. They noticed some other problems with garage door and opener and provided me a list of recommendations.
I would definitely recommend this service to anyone else that requires work done to their garage door/opener/etc.”
Incredible. I can’t believe the quality and speed of Trevor. I had a spring break on our double wide door last night. I called 4 different places today and not only could Valley get out here 3 hours later, he had both of my Springs replaced and the whole door tightened and oiled in 45 minutes!! Trevor was also amazing with my 4 year old boy and our yappy little dog. Lol. Now here’s the best part: They were more than $100 cheaper than the other 3 places I had called!! Valley doors is the only place I’ll deal with from now on.
His guy came all the way out to my house just to deliver and program a garage door opener.
Trevor was absolutely awesome great experience came out right away and fixed our problem with getting into the garage also fixed keypad for opening and closing the garage A in our books
We had a cable snap on our garage door. Called valley garage doors and they had a technician come out right away. They also recommended we replace our rollers to make the door much quieter. Would recommend them to anyone!
Our garage door wasn’t working and would not open and close… Called Valley Garage Doors and explained the situation and the technician was able to come by our place right away!! Fixed the problem the same day! Amazing service, very friendly and helpful!!
We just had our old garage door replaced by Valley Garage doors. We are very pleased with the customer service and the level of workmanship. Great job!
Our garage door didn’t work at all. The technician came and in 1/2 hour he was done and on his way. Thank you so much Valleygaragedoors
I would recommend Valley Garage Doors to anyone looking for repairs or new garage door openers, very friendly and professional service done in a timely matter.
We had our garage door opener crap out on us last night. Valley Garage Doors came out and replaced our broken opener. They also did a tune up and the door sounds like new agian.
Would recommend then to anyone.
Valley Garage Doors provided exceptional service from start to finish. Thanks to Trever and team!
Quick replacement of my old opener and tune up on door, would recommend!
Much appreciated, it was quick, professional, same-day service on a Sunday.
Our tension spring broke on our garage door of course on a Sunday and began hunting repairers and left a message with Valley garage door who surprisingly phoned back within 20 mins and within a couple of hours and door was repaired and my wife couldn’t believe it especially on a Sunday which made me a hero Thx Trevor and will recommend to our neighbors
Fantastic service! Trever was very quick to reply, booked the install with us, showed up as promised and was a great communicator. We love the new garage door and wouldn’t hesitate to recommend Valley Garage Doors. Thanks Trever!
Came same day as it broke…super friendly and absolutely would recommend to anyone who needs garage door work!!!!!!
I really appreciated the help I received over the phone. Very courteous. Definitely recommend.
We were very pleased with Trever. He was a very hard worker, and very knowledgeable about garage doors. He was punctual and responded to all our questions and phone calls promptly. We love our garage doors. Thank you Trever for all your concerns for us.
Our garage door opener had been acting strange for weeks and I’d had enough of trying to get it to work ! I called one company but their phone just kept ringing with no answer ! Called Valley Garage Door and they said…” we can fit you in between the next two calls….we’ll be there in 15 minutes ” ! The tech spent quite a bit of time trying a few fixes before he found out what the problem was …
Great service and a fast response plus a thorough process to find the problem! Thank you !
Had a spring on the garage door break and was calling around to see about getting it fixed. I called Valley Garage Doors and left a message explaining the problem and that I lived in Summerland. Trevor called me back within a few minutes and said he could be here in a couple hours (it was 5pm) as he was doing a job in West Kelowna.
He came by later that evening and installed a new set of springs and I asked him about weather stripping the door as well (there was none installed when we bought this place) he had all the equipment ready to go in his truck and fixed everything up promptly and at a good price.
Trevor was very courteous, prompt and professional. He gave me some good diy tips to prolong the life of my door and its components. He seems like a really nice guy and was good with my son who likes to ask lots of questions. I would have no problem recommending this company to anyone looking for garage door services.
Quick honest service. Didn’t know our garage door could be so quiet. Thanks Trevor.
Trevor was fantastic in fixing my garage door. He addressed the problem quickly, came to fix the door promptly and went the extra mile to fix a few other problem areas he saw. Great experience, I know I’ll be calling Valley Garage Doors again when I decide to install a new door.
Trevor serviced and repaired our garage door within hours of our request and did a fabulous job. He also returned to replace all the weather stripping. Reasonable price. Great service. Thank you Trevor!
Great quality work, good price, and easy to work with! Will definitely recommend to others! Thanks Trever!
Trevor was very knowledgable and priced right for our garage door repair. He came later in the afternoon and was happy to help. Door works great thanks for the quick repair
A great experience! Trevor was quick to respond and his service was professional and reasonably priced. That one bad review comes from a “me before them” contractor. Take it from an average homeowner, and call Valley for any work needed. He also had to do a fee “extras” and didn’t charge for the extra parts he needed to use.
Great service, great prices! Highly reccomend!
Great knowledge and absolutely great service. Pricing is totally fair and the service was fast yet thorough. Would definitely recommend to anyone who needs a repair man for their garage door.
Spring on my garage door broke this morning – they came and fixed it this afternoon. Prompt service – lubricated all the parts – tightened the hinges – door works perfect! Great price too!
The torquemaster spring broke on our Wayne Dalton door. We had Valley Garage Doors complete the repair using their Spring Conversion Kit. The service was prompt, efficient and competitively priced. Trever was very friendly and knowledgeable. We will not hesitate to use Valley again in the future.
Great service and price. No complaints whatsoever.
Minor malfunction with one of my garage doors was quickly remedied by Trevor who refused to take payment. Quick, friendly and knowledgeable. Highly recommended.
Very accommodating and quick service. Price was reasonable as well. Trevor was an absolute pleasure to deal with. I wish all Okanagan contractors operated like Valley Garage Doors! A
Very professional, turned up, great job, well priced. Highly recommend this company. Would rate no.1 in Kelowna
What a wonderful experience! The gentleman that installed our door was very knowledgeable, experienced, professional and very kind. He was also very efficient. A great job. I highly recommend this company.
Very knowledgeable. Excellent service and workmanship. Highly recommended
Trevor at valley garage doors was amazing! We had a theft and he worked us in almost immediately to address our concerns. Very friendly, efficient and honest. I would definitely use him again or recommend him to anyone. Thanks again Trevor!!
Nice person and great service.
Great service! Called in a panic as my garage door spring broke with car stuck inside the garage. Trever was great on the phone and came within the hour and repaired my door in 45 min! Knowledgeable and friendly service – highly recommended and Thanks again Trever!
Was very impressed with the knowledge and professionalism. Needed a garage door spring repair on a Saturday called at 9:30 and the job was done that day. Would highly recommend.
Great service ! Very professional, they were here in 2 hours actually ! great job done, some helpful tips. They were i think $20 more then another company, but they were here in 2 hours, the other company was “maybe tomorrow” . Highly recommend these guys.
We couldn’t be happier with our new door, and the service Trevor provided. Being able to choose from various styles for the same price won us over! He worked with our schedule, and the work was done quickly and perfectly. We’ll be calling again when we build our new garage!
Very fast response. Very friendly to deal with. Wouldn’t hesitate to call again.
Second house we have used Trevor’s services, both time he arrived within the hour and had it fixed promptly. Excellent service and great pricing. Thanks again
Excellent service! My garage door at my rental house was no longer working and I knew it needed to be replaced. Originally I was told I’d have to wait a few days but Trevor managed to rearrange a few things and installed the new door the following day! Great communication and overall a really positive experience! Highly recommend!!!
Just had a service call from Trevor at Valley Garage Door. He was the only one who was available on a Saturday and was here fast. Turned out to be fairly simple fix and he was done quickly.
I would highly recommend Valley Garage Door! Fast, available, friendly and efficient.
Thanks, Valley Garage Door, and Trevor!!
Fantastic customer service and friendly quick response! Garage doors works better then ever! Will be recommending to friends absolutely!
Trever was excellent. I was out of town when our tenant’s garage door failed. I called at about 5PM on Friday night and Trever was quick and responsive. The entire job was done by noon on Saturday. I feel I received good value for the cost. I called – he fixed everything with no input needed on my end. Well done!
Trevor was top notch..I gladly recommend him
Great service and reasonable price.Had a broken spring , called them Saturday afternoon he said he would be there in about an hour had it repaired in no time.I will use him again and let other’s know of the great service.Thanks
They helped me right away and worked around my schedule. Friendly and affordable
I called Valley Door about my garage door that wasn’t closing properly. The fella I talked to suggested some ways to fix it myself before bringing them out for a $100.00 service call. I took his advice and the garage now works properly. He was very helpful.
The guys at Valley Garage Doors just plain rock. It really was 5 star service from beginning to end. They were on time…didn’t try and sell anything I didn’t need…in fact, they even tried to fix my old garage door opener before installing the new one to save me some money. They were super fast, efficient, and communicated well. I highly recommend them if you need anything done related do your garage door.
Trevor knows how to treat customers. He is personable, efficient and upfront. Not only did he fix the broken spring in a timely fashion, he also offered suggestions on how to best maintain. He is the reason why I would recommend him to anyone needing maintenance on their garage.
Excellent customer service! Our garage door was able to be fixed on the same day we called for the repair.
Trevor was super friendly and helpful over the phone. I called at 10am and my garage door was back up and running by noon! Turns out nothing was actually broken, but it needed some adjustments because it was poorly installed by the previous homeowner. Trevor and Doug got it running better than it ever has since we moved in and they warrantied their work. On top of that, they shared so much helpful information, which was very much appreciated as I am a new homeowner who knew nothing about garage doors! Highly recommend them. I won’t call anyone else in the future.
We appreciated that Trevor was able to come same day and solve our broken spring issue. He provided advice for ongoing maintenance to keep our garage door working well. As the other reviews describe, great service.
I was really pleased with the service and how quickly you responded! Thank you for showing me what needed done and how to maintain the garage door better! I definitely called the right company so my car was not sitting out in the snow and cold. Your company has great service and very polite knowledgeable technicians. Thank you Trevor! I am really impressed that the service was so good between christmas and new years too! Always nice to know that someone is there when you need help.
Trevor and his partner are fabulous. With only a half days day notice, they fixed my garage door. Price was was bang on with what they quoted me, and I felt I could trust them. Really nice guys!!. I will definitely tell my friends and family about Valley Garage Doors.
Written on behalf of my Mom Gayla -West Kelowna
Fantastic service. Arrived promptly, very knowledgeable, and super friendly! Got the job done quickly, and even gave some instructions on how to keep the door operating smoothly. Highly recommended!
These guys are awesome…answered my call …was there to fix my door same day…even a bit earlier than they said…reasonable rates…they even did went beyond what I asked them to do at no charge…HIGHLY RECOMMEND Valley Garage Doors!
The service I received from Trevor at Valley Garage Doors was outstanding. My garage door became jammed late at night, and Trevor was able to fix the problem even at midnight! He identified a number of issues, and was able to rectify them all in just over an hour. He was prompt, professional, friendly, and provided excellent value for his services. He is clearly someone who takes a lot of pride in his work. If I needed a garage door installed, or maintained again, he would be my first call.
Great quality garage doors and speedy service! Quote was done late Friday afternoon, doors were in stock, and installed 5 days later. So happy I went with Valley Garage Doors.
Were able to come ASAP to fix our garage door that wouldn’t open. Would highly recommend for others to use!
Prompt service honest and very knowledgeable. Highly recommended.
Our Garage Door broke on Sunday morning. Phoned Trevor at Valley Garage doors and he was here first thing Monday morning. He not only fixed the door but he took the time to lube everything and adjust some things to make the garage door open better than it has since we moved in. Showed me where to lube and what to lube with. Professional, prompt and knowledgable. I would highly recommend these guys!
Trevor did a great job and was very responsive and pleasant. I would not hesitate to recommend Valley Garage Doors.
The guys came out on a Sunday to install our new garage doors. We were so impressed with the service and quality of product. They explained exactly what they were going to do and were true to their word. Our garage is warmer and our curb appeal is improved drastically. Highly recommended.
Trevor was great! Called him at 8am regarding my garage door needing a repair. Said he be at my place in 30 minutes he was even earlier. He quickly repaired the problem. He so kindly explained how I could fix the problem in the future if it were to occur once again. I highly recommend Valley Garage Doors!
Trevor and Doug were able to come out to fix our garage door within a couple hours of calling. They were both professional and personable, and took the time to explain everything in detail. They also addressed some necessary safety issues with our big, wooden garage door that had been overlooked when the house had originally been built. I definitely recommend these guys for any garage door repairs or installations. It’s hard to find quality trades people, but you will not be disappointed when choosing Valley Garage Doors.
Trevor was very prompt, courteous and fixed my garage door quickly. Great service! I would definitely recommend him and will call Valley Garage doors the next time my garage door fails.
Trevor at Valley Garage Doors were awesome!! They were able to come same day and got us back and running! Super nice, prompt and competent – highly recommend!!!
Very fast service and even came on a Sunday. I thought the price was very fair. HIGHLY RECOMMEND THIS COMPANY!
Excellent fast and friendly service! They went above and beyond to fix a couple other issues with my garage door which was greatly appreciated. Definately my future “go to” company for any garage door repairs or installations.
Valley Garage Doors is out to win your business and it shows. A simple garage door opener remote control replacement call resulted in a personal delivery at low cost, remote control coding, a complete no-charge preventative maintenance evaluation and lubrication. Thanks Trevor!
Fast, professional and reasonably priced. Will use these guys again!!
My Door broke on a Wednesday night and on Thursday morning Valley Garage Doors came out to fix it. They also pointed out a few other concerns with the door fixed it and now the door works superbly! Thank you Valley Garage Door!!!
Excellent service! I called on a Saturday morning and Trevor was here early in the afternoon to perform what turned out to be a fairly easy fix. He was super friendly and helpful. Highly recommend!
Awesome service! Trever answered my call about a broken garage door spring and was over to my house in less then 2 hours, exactly when he said he would be and this was on a Saturday. Fixed my door in a very timely manner with the upmost of professionalism. I will be using the services of Valley Garage Door in the future and absolutely recommend them for your garage door needs. I have already recommended Valley Garage Door to friends. Keep up the great work!
From initiating contact to having two garage doors and openers installed I received amazing service from Valley Garage Doors! Not only was their service great but the products they installed are first class. I would highly recommend Valley Garage Doors to anyone.
I called Trevor to come and replace the spring which had broken on my overhead garage door. He was an excellent communicator and even knocked off part of the original quote when he used a smaller part to save me some $! Great service, he was professional and fast. Highly recommended.
Absolutely blown away by the service. Our staff unfortunately damaged a garage door at a house we were cleaning out. The customer was not upset, but she was on tight schedule because of a pending house sale. I called these guys at 10 AM asking if they can do it. By 12 PM Trevor was on site and taking measurement and giving me a quote. By 2 PM same day the damage has been repaired, the bill was sent to me, and our customer was thrilled that she doesn’t have to worry about anything.
Thank you very much, saved the day.
Fantastic service and very nice to deal with! The spring on our garage door broke on a Saturday morning. I called Trever at Valley Garage Doors and within an hour of calling, they had replaced the spring and lubricated the hinges, springs, and rollers. Very personable and knowledgeable. Nice to find a company like this these days!
The guys from Valley Garage Door were affordable, efficient, organized and friendly. They not only fixed my door but gave me tips on how to maintain it myself. 100% recommend them!
Prompt response and excellent work at a good price. Customer service and information was well looked after. Very impressed and highly recommended.
Trevor was fantastic! I called this morning as I had an animal or rodent chew through the liner and needed it replaced. He came a couple hours later and went above and beyond by even cutting some wood for me to seal up some open cracks. Very, very happy with the service. Will definitely use again.
Trevor and Doug are fantastic! Called on a Monday morning when our garage door wouldn’t open. Trevor was friendly and helpful. Doug, also so friendly and helpful, showed up at 11:30 (even early!). He had everything he needed in his truck to fix our door in about 15 minutes. Both of them were just what we needed to turn around a stressful morning. Price was very reasonable. Great all around experience. Thanks!!
I would gladly call these guys again. They came out very quickly and fixed the spring in the garage door mechanism so I could be on my way to pick up my kids. Not only was the service fast, but polite and cheerful. The door itself opens so smoothly and quietly now. I am relieved and very pleased!
I was in a real bind with my garage door, these guys came out right away to help me out. They fixed the problem quickly and my garage door works perfectly. If you are trying to decide what company to go with for garage doors look no further! Excellent service and trustworthy guys. Thanks again!
These guys are 10/10 fantastic! came out to our place that day, installed a key less entry system and made some modifications to our drive system to allow for more room(needed for an upcoming garage renovation). Great service at a reasonable rate. Hire these guys!
Thank you Trevor and Doug for first class work! I would highly recommend these hard working, friendly, ethical professionals. They offered a great product with same day installation services, were cost efficient and a pleasure to have in our home.
Fast, friendly, professional. Will call these guys first every time.
Awesome guys to work with! Came within a couple hours, had it fixed and running smoothly in no time. Why did I struggle with that darn door for so long? I should have called Valley Garage Doors weeks ago!
The staff was polite, prompt, and professional. They fixed the garage door issue and serviced the tracks, rollers and hinges. Top shelf work is why they deserve 5 stars. Many thanks to Trever and his co worker.
Fast, friendly, professional. I would call them first next time I need help with my garage door.
Trevor came out at the end of the day for maintenance on my garage door. Very friendly and helpful. Fixed the squeaky door and spent considerable time to program my truck with the opener.
Would highly recommend him for any garage door work!
Second time we have dealt with Trever.
Both times he was on time and was honest in dealing with the issues with our door.
We trust him and will call him back in the future.
Phoned in the morning n they came very fast at my available time. They are super friendly, explained to me all the possibilities n cost to fix my garage door with patience. Charge was reasonable. (I was worried if I would be broke before they showed up!) Over all, I am so happy with their service n definitely will recommend them to anyone!
Our old Garage door died the other day. I called them in the afternoon and they squeezed us in the same day to take a look. They laid out our options and gave us a good deal on a new door. The door was installed a few days later. They managed to install the new door and assembly while working around an awkwardly placed gas pipe as well as readjusted the wall to be able to support the new assembly. The work is clean and looks great! I would definitely recommend these guys!
The service was over and above. So polite, fast, no nonsense! Will definitely use again and would recommend to anyone I know.
I had a problem with my garage door. Sometimes it wouldn’t close or going down and up right away. Trevor told me to readjust my sensor on either side of the doors. I did as told and it works now like a charm
Thank you again for your free advise which saved me a $ 100. I certainly wouldn’t hestitate to recommend your services
Thank you again. Gerhard
So kind, quick, and capable. Great experience, fair price. Would definitely recommend them if you need help with your garage door!
Trevor was amazing!! Prompt, courteous, (called me to let me know he was delayed) and friendly. Gave me easy maintenance suggestions too. Totally recommend Valley Garage Doors! We get our furnace, air conditioner and even car serviced regularly so why not the garage door?! Feel so much safer! Thanks Trevor!
Trevor was great – Same day service, friendly, great advice, and very professional. Couldn’t ask for anything more!
Fantastic service from Valley Garage Doors. Spring broke on my door so I couldn’t open it to get my boat out. Called Valley Garage Doors and left a message. Trevor returned my call within 10 minutes and showed up at my place half an hour later to change the springs on a Saturday. Trevor was very polite, professional, and efficient. His price was very reasonable and he didn’t even charge me for an emergency call out as he was already in the area. First class service, I would highly recommend Valley Garage Doors.
Great service , very prompt , fixed my spring and gave my door a tune up. AAA
Quick, professional and friendly service. Garage door was acting as though it was possessed! Turned out to be minor problem, quickly fixed and no charge!! Thank you!
If I could give 10 stars I would. I’ve never written a review before but these guys are so good I couldn’t not. I just had my garage door fixed in Vernon by Trevor. Very responsive and super friendly. I highly recommend these guys to everyone with garage door issues. Trevor was awesome and made sure everything was working perfect before he left. He even reprogrammed my openers after one had been stolen out of my vehicle a few months back. Thanks man!
Blown away by the owners enthusiasm to help out a new costumer. Trever came around last minute to help get me out of a jam (literally) which involved a sensor malfunction. he threw the sensor in for free (old stock), charged me minimum labor and even offered to keep me in the loop for a section of damaged garage door; which would be impossible to replace ‘new’ considering the outdated model on my home. this will surely save me a steep carpentry bill in the future.
Im glad to see businesses like valley doors take such pride in their work. it saved my butt, i had a lot on the go today with my own company and couldn’t risk leaving my door stuck wide open.
Very professional and knowledgeable. Very quick to respond to calls. Expert advise provided on all aspects of garage doors. Honest pricing. This company is top notch and the best i have ever dealt with. Highly recommended.!!! You will be happy using this company
Our neglected garage door needed a new spring installed this morning. Valley Garage Doors was at my house just over an hour later even though I wasn’t even in an emergency situation. Our garage door is now working beautifully with the new spring and some much needed maintenance by this company. Thanks so much!
Terrific experience. responded quickly and came on the same day to provide an estimate. Next day installation. Both times he arrived right when he said he would. Professional and friendly.
Quick response from this company, and Trevor identified the problem immediately. He was courteous and helpful, and went above and beyond what I would have expected. Great company, and great service.
Fabulous service repair and troubleshooting from Trever and highly recommend him! It was so refreshing to deal with a professional tradesperson who acually cared if you were satisfied…a rare attribute in the Kelowna market these days.
Trevor is fantastic to deal with. Our spring broke on our door, he responded same day and replaced the spring, as well as giving our door a check over. I would highly recommend Valley Garage Doors.
I called this company on a Saturday morning because the garage door spring had broken. Trevor was here within an hour and got the door working again. In fact, he got it working better than it did when it was knew. He was clearly a real professional, knew his stuff, didn’t try to B.S. me, (I hate when men do that to me) and he was a real pleasure to deal with.
I took a shot in the dark off of a “ garage door repair” google search, and was glad I stubbled across this company. They were there fast, extremely friendly, and had my door fixed in less than an hour.
Quick professional service. The guys were awesome and extremely helpful.
Excellent service! Thank you!!
Great job installing a garage door opener keypad for us today. Trevor and his co-worker were very polite, quick and thorough. Appreciate that he showed me what lubricant is needed for annual touchups to keep the door opening properly. He also did a quick adjustment to the ‘eye’ as we were having problems with the door not opening consistently. Highly recommend them. Thanks guys!
Really great service, friendly and efficient! Would highly recommend them
Awesome business – I’d highly recommend Trevor and Valley Garage Doors. Service was fast, friendly and he had my garage door back up and running in no time. Great price and fast service – could not recommend a better business.
Lucked out contacting these guys. Prompt, very friendly and superb service. Very knowledgeable, thanks for the little extras. Will highly recommend you!!
After being stood up by three other garage door installers I happened to see Valley Garage Door’s truck in town one day and gave them a call. They were out at my place the following day! Lightning had destroyed the opener unit and Trevor and his assistant Richard not only replaced the faulty part, but readjusted the limits, lubricated the rollers, and tightened everything up to make sure it closed perfectly. Not only was the service exceptional, Trevor was very fair about his pricing and after seeing the job, was able to charge me less than the original quote.
Trevor and Richard were very friendly and courteous, explained everything to me, and disposed of the old unit. I would recommend this company hands down for anyone wanting professional, prompt, and friendly service!
Prompt, friendly, and efficient service. Excellent work. Would recommend.
This company is awesome. Quick to respond and came out right away. Great guys! A service. Highly recommend!
They walked me through the problem over the phone and saved me a service call. Awesome. Thank you!!
I cannot say enough about the excellent service I received from Trevor and his crew. They were prompt ,proffesional and courteous. Their service and new parts were very reasonably priced and finished up exactly as quoted. And customer service and satisfaction on a Sunday no less. First rate.
I’m an agent with RE/MAX Kelowna. When my clients took possession and were having trouble with their new garage door Trevor stepped in and saved the day. I’ve saved his number and will be calling again. Thanks Trevor!
The most amazing service. I have never been a client of Valley Garage doors and Trevor walked me through an issue with our garage door opener over the phone so it was free of charge. I cannot say enough how much I appreciated that.
Amazing! Thank you Trevor for being so quick and efficient. Trevor was able to repair my door quickly and never tried to upsell anything. I will certainly have you back when it’s time to replace everything. Thanks!
Fast, honest, professional and super helpful. Trevor walked me through troubleshooting on the phone and came back after the service visit to show me how to do maintenance on my own. I am very appreciative of the exceptional service and would highly recommend.
Trever saved the day. I called at 9:30 AM because our garage was broken and I couldn’t get the car out and had an appointment at 11 AM. He arrived at 10:30 AM and fixed our spring. What service! Super lovely young man! Thanks so much Trever. Anne Sullivan and Stephen Vallentyne
100% recommend this company to anyone!!!! My husband backed into our garage door (a new rental, only been there 5 days which is stressful enough!) heard about this company from our new neighbors and called in a panic! Trevor went above and beyond to help us out and managed to fit us in his very busy schedule and saved the day and the door! Landlords happy, bank account happy, situation was all sorted within the day! Thank you for all your help!!!! Definitely your guy to call with any garage door needs!
Trevor was awesome, he showed us exactly what broke, why it happened and fixed our garage door. It is more quiet than ever before and although Trevor was busy he was able to come and repair our garage door within a couple of hours of us calling him. Thank you for such great customer service.
Very helpful and friendly people. Highly recommended
Hands down the best “repair” experience I’ve ever had! Dana was incredibly friendly and professional and Trevor walked me through a simple repair of my garage door on the phone. After being unable to troubleshoot the problem on my own, Dana and Trevor made a house call and arrived exactly when they said they would and fixed the issue without any problems and walked me through tips on what to do if the garage door were to malfunction again. They even called me as they were leaving to tell me I hadn’t shut the garage door all the way. So grateful for companies like theirs in Kelowna.
Trevor from Valley Garage Door went above and beyond with fixing our garage door. He was available the same day we called, was very professional and did an excellent job. And the pricing is great!
We were extremely happy with Trevor’s professional service. He was quick, knowledgeable, and honest, we appreciated his attention to detail. Our garage door works great now and you can barely hear it, and most importantly safe. Would recommend
I called at 3:30pm on a Monday. The guy told me he could be here in 90 minutes and was here on time. He fixed my door in less than an hour and was very thorough about explaining the issue before getting to work.
Being from Peachland, I called 3 different shops before and none of them would come out here. Call these guys first!
Valley Garage Doors responded same day and took care of all our problems efficiently and left us with a little bit more knowledge and a friendly smile.
Unreal customer service! Specially came all the way from their offices on a Friday afternoon to fix our broken wireless keypad. Not only did that but discovered that the original company who installed the door didn’t the hook the battery up. He fixed the battery, put in a light bulb, lubricated the hinges and even set the freaking clock!! When it came time to settle up, they stuck to the quote! These guys know how to do it right. Never going anywhere else!
Trever just did a garage door replacement on our home and would highly recommend him. He was efficient and took care in every aspect from the take down and reinstall and his pride in his work showed through. Thanks Trever!
Sent an email via Valley’s web site at the end of the day, thinking they may follow up with me the next day to schedule the repair of a broken spring. Trevor called me 15 min later, asked if he could do the repair immediately. Job completed by 6pm at the price he quoted. Amazing. Thanks Trevor
I was impressed with the service from Trevor. If I could give 10 stars I would. Service was above and beyond and you can tell that Trevor takes tremendous pride in his work. I cannot say much more than that.
These guys are awesome! It was a pleasure dealing with Martin and Trevor. The amount of courtesy, professionalism, and expediency that we received was unbound. Highly recommended! Don’t call anyone else for your garage door needs
Their customer service is above all else, they are very responsive, kind, informative and work quickly to repair any issue you have with your garage. They answered my call within 10 minutes to diagnose the problem, offered solutions and were on site to replace our garage within 24 hours. Trevor works quickly, efficiently and is very knowledgeable about his work. I would recommend this company for any and all garage repairs that you may have, they won’t disappoint.
Trevor was great, came out after hours tonight at almost 8pm to fix our garage door. Answered and was here right away,h it fixed quickly. Thank you Trevor!
From a professional standpoint, I would say that my son and I got to know Trever over the past year better than most of the reviewers on this forum. This was an unintended consequence of problems that we had had with another overhead door company. Without getting into the sordid details of that relationship, suffice it to say that it was a very nasty experience that really did taint our view of the building trades in Kelowna.
Thankfully, at our lowest low in our dealings with the original company, we were referred to Trever and assured that he was a fellow whom we could trust and who had the expertise and reliability attributes that would help us to achieve what we wanted in the first place, aesthetically pleasing and functional garage doors.
When we first met Trever, we were immediately struck by his outgoing, positive and warm personality. He also demonstrated early on that he was very knowledgeable and capable when it came to anything to do with overhead doors. This all came together to give us an instant sense of trust.
Trever could’ve said right at the outset that he didn’t want to get involved in a hornet’s nest (that still had hornets buzzing around it) that was created by another trade, but he saw that we needed help and didn’t hesitate to offer that.
Without wasting any time, he conducted a quick perusal of our situation and advised us what we would need to make the doors what we had originally hoped they would be. He then facilitated getting us the products and materials necessary to correct the problems we were having. Although it took a longer period of time than we’d hoped for (for reasons beyond Trever’s and our control), we finally got the doors that we had always wanted, and we owe a debt of gratitude to Trever for being the catalyst that made this happen and completing the job as promised.
There are a lot of fly-by-night operators out there in just about any area of business and it can bring you down dealing with them but when you hit that gem in the rough, like we did with Trever, it helps you to realize that there are good people out there. When you have a man like Trever who offers top-notch technical skills and rounds that out with the personality of someone you’d like to call your friend you just can’t ask for anything more.
Thank-you Trever for a job well-done!
The team at Valley Garage go above and beyond! They have old fashion service and amazing rates. I highly recommend.
Great service. I can’t say enough about Martin and Trevor. I would highly recommend them to everyone. Great service, prompt, and fixed my garage door in record time, the very next day after I called on Sunday.
Trevor explained everything to me, how to maintain door etc.
I had chosen Valley Garage Door because of their 5 star rating as well as the competitive pricing when I had called around looking for quotes. Martin showed up the same day as I called and charged me to replace the springs but went above and beyond fixing more issues with my garage door. He was very professional, the pricing was definitely a bargain and my door is quieter then ever! I would highly recommend to friends and family and I will definitely be using them again!
My garage door motor malfunctioned and needed to be replaced a.s.a.p. After checking out the ratings and feedback of various suppliers, I chose Valley Garage Doors. Great choice!! Trevor came over within the hour, assessed the problem and made a very good recommendation. I was so impressed with Trevor, I had both motors replaced and will definitely get Trevor to replace both garage doors this fall. By the way, my doors go up and down so quietly with the belt drive, I can’t hear them. Tevor also set up my key pad, interior car button and both my wife and my i-phones along with taking away the old motors. A “tip of the hat” to you Trevor for a job well done. I highly recommend Valley Garage Doors. Five stars all the way!
Trevor was great to deal with. Managed to fit us in at short notice, fixed the problem and at a fair price. Would recommend him to anyone
This company definitely deserves their five star rating. We had our new garage door installed today and are so pleased with the product and the service. Trevor did an awesome job and was quick and efficient. I would recommend this company for anyone looking for a new garage door or service work. Check them out, you will be happy you did. Thanks again Trevor.
Had two garage door openers installed by Trevor’s company, Valley Garage Doors, in short would highly recommend to family or friends or anyone needing these products. Despite being busy Trevor was pleasant, professonal, and a pleasure to deal with from start to finish. Thanks again Trevor.
After trying other garage door service companies I found one that was not only responsive but caring, thorough and professional. There is no question who I will be using for any and all garage door issues going forward. It will be Valley Garage Doors.
Thank you Trever!! So much for your help ,great coustomer service and an awesome price. I would highly recommend this company to my friends and family. Also thank you for being sodown to earth and dealing with my wild kids watching you lol.