Some of the great things our customers have to say..

These guys are setting an industry standard. Its hard to find genuine people providing genuine service, look no further! Trevor... read moreThese guys are setting an industry standard. Its hard to find genuine people providing genuine service, look no further! Trevor and his team got me into their schedule quicker than I was expecting, and did a great job fixing my garage door. I will be recommending these guys to my family and friends for many years to come. read less

Simply amazing service!!

Excellent service! Timely, polite, and very professional. I highly recommend.

I booked off work for an appointment but no one showed. I called back and they said they'd get back... read moreI booked off work for an appointment but no one showed. I called back and they said they'd get back to me. They didn't. Big waste of time read less

While I was visiting my mom, the top metal strip on her garage door pulled off the wooden door. It... read moreWhile I was visiting my mom, the top metal strip on her garage door pulled off the wooden door. It seemed like a simple replacement of the screws that had pulled out, but when Trevor arrived that day he discovered that the bracket holding up the garage door rail was sagging. Upon checking, he discovered that the bracket had not been installed properly 30 years previously, and was only sunk into the gyproc,not a stud! We had been very lucky that the door had not fallen down! Trevor reattached the bracket, this time correctly into a stud, then checked the other rail bracket - same problem, which he fixed. He then tightened all the bolts and lubed the spring and chains. Trevor was extremely professional, friendly and efficient, and I would highly recommend this company read less

Highly Recommended! Big thanks to the folks at Valley Garage Doors for doing an excellent job. Great communication, friendly ... read moreHighly Recommended! Big thanks to the folks at Valley Garage Doors for doing an excellent job. Great communication, friendly down to earth service and the technicians made sure the job was done right! read less

Excellent Customer Service, explained everything and very knowledgeable. I definitely recommend Trever.

Amazing customer service.I would recommend to every one that needs new or repair a garage door. They are very I... read moreAmazing customer service.I would recommend to every one that needs new or repair a garage door. They are very I mean very reasonable price compare to other places. One and only one place you need to go to get your gage door.I appreciate the work and costumer service.Thx to Trevor and his apprentice getting my garage door done read less

My spring broke for my garage door. I called these guys and within 2 hours it was fixed. Great people... read moreMy spring broke for my garage door. I called these guys and within 2 hours it was fixed. Great people and great service. Highly recommend. read less

I would give ten stars if I could. The best customer service I’ve experienced in a long time. Fixed the... read moreI would give ten stars if I could. The best customer service I’ve experienced in a long time. Fixed the broken spring but went the extra mile and made sure everything was fine tuned and working perfectly. Would highly recommend!! read less

I phoned this morning with an issue. The fellow who answered diagnosed the issue and I was able to correct... read moreI phoned this morning with an issue. The fellow who answered diagnosed the issue and I was able to correct it without them needing to roll a truck. Awesome! Great Service read less

We phoned Valley on Garage Doors as our garage door spring had broken. We were promptly given a Monday... read moreWe phoned Valley on Garage Doors as our garage door spring had broken. We were promptly given a Monday morning appt for 10 a.m. They showed up on time and did a fabulous job and at a reasonabe price. Even fixed a gap in the door which another company said wasn't fixable. Thank you!! Will pass your company's name to anyone looking for great service!!! read less

Excellent customer service!

Our spring broke on our garage door. I asked friends and family for references and was given 3 names to... read moreOur spring broke on our garage door. I asked friends and family for references and was given 3 names to call. Valley Garage Door was amazing. They came and fixed our door the same day. They were at our house before one of the companies even called us back. Trevor showed us how to maintain the door and fixed it in no time. We felt the price was reasonable and the service was exceptional.Highly recommend! read less

Valley Garage Doors is the most honest, reliable, professional, caring and sincere company I have ever done business with. I... read moreValley Garage Doors is the most honest, reliable, professional, caring and sincere company I have ever done business with. I strongly recommend it for all your garage door needs! Trevor, one of its associate, is an awesome person! read less

They were able to come out the next day and fix my garage door. The part was covered under warranty... read moreThey were able to come out the next day and fix my garage door. The part was covered under warranty so that was a plus. The gentleman that came was very courteous and explained everything that he was going to do and answered any questions that I had. Would highly recommend. read less

Great, fast service. Nice company to deal with.

Very thorough, knowledgeable and delightful!I highly recommend Valley Garage Doors.

Great friendly service on time and on budget! Thank you! 🙂

Very courteous, efficient and very reasonably priced. Highly recommend.

Excellent service , super happy and they came after regular business hours to do an install of a keypad entry... read moreExcellent service , super happy and they came after regular business hours to do an install of a keypad entry system, fast, efficient and friendly, thanks everyone 🙂 read less

Great service! Torsion spring went on our garage door, Trevor and Savannah showed up promptly the day after calling. Got... read moreGreat service! Torsion spring went on our garage door, Trevor and Savannah showed up promptly the day after calling. Got it replaced quickly then they went over and above performing maintenance on the door including installing some rubber bushings to quiet it down! Very friendly to talk too and explained everything they did. Highly recommended. read less

Good work. Only negative was they wouldn't have a beer with me as they had another customer waiting. Come back... read moreGood work. Only negative was they wouldn't have a beer with me as they had another customer waiting. Come back and drink with me ! read less

Our spring broke on a Sunday afternoon. I called first thing Monday morning and they were here within a few... read moreOur spring broke on a Sunday afternoon. I called first thing Monday morning and they were here within a few hours. They replaced the springs and made adjustments to my motor lift, essentially fixing the error I made when I installed the motor. read less

As a local Realtor I love to support local companies and this is one that I will most certainly be... read moreAs a local Realtor I love to support local companies and this is one that I will most certainly be referring to my clients for years to come. Trevor and his team are professional, knowledgeable and efficient with what they do. He is really set on making sure his customers are happy with the work that he does and even after the fact, just wants you to know that he's there for you! I will certainly be using his services again! read less

Trevor and Savanna arrived at the agreed time and quickly, without much delay at all had our garage door in... read moreTrevor and Savanna arrived at the agreed time and quickly, without much delay at all had our garage door in full operation again. Their friendly manner in explaining the issue(s) and how the fix was going to go along with the follow up by lubricating the rollers, springs and hinges was greatly appreciated. If needed in the future I know who I will be calling. A big thanks to both of them. read less

We called Valley Garage Doors mid morning, Trevor and Savannah arrived within two hours and had fixed the garage door... read moreWe called Valley Garage Doors mid morning, Trevor and Savannah arrived within two hours and had fixed the garage door quickly and efficiently. They explained everything they had done and were very courteous. We would highly recommend using this company to others. read less

Martin was my first point of contact and was exceptionally patient and helpful over the phone as I navigated the... read moreMartin was my first point of contact and was exceptionally patient and helpful over the phone as I navigated the on-line design of a new garage door (to replace the one that got in the wqy when backing out of my garage!) Then along came Trevor to personalize the process at my home with his professional experience and expertise in design and installation. He went above and beyond by repairing the broken door so it could be used while I waited for the new one to arrive 6 weeks later. The new door is now installed, kudos to Trevor and his sister, and looks great. A familiy run business with amazing service is certainly a feather in Kelowna's cap.Thank you! read less

Amazing, thorough explanation of all parts of the door and newly installed mechanism, carefully went through setup including using the... read moreAmazing, thorough explanation of all parts of the door and newly installed mechanism, carefully went through setup including using the app, explained how to continue maintaining it all, and all completed quickly and efficiently!I cannot rate them highly enough for quality of service, friendliness, quality of work and speed. Awesome job! read less

Needed some service and repairs to my garage door. Trevor was quick super professional and an all around great guy.... read moreNeeded some service and repairs to my garage door. Trevor was quick super professional and an all around great guy. The work was top notch, I would use his services again without hesitation. read less

Trevor was amazing great guy and very quik and professional

They did very precise work showing me thoroughly what went wrong and threw in some safety adjustments on my other... read moreThey did very precise work showing me thoroughly what went wrong and threw in some safety adjustments on my other door that could have been catastrophic. Price was worth every penny and I highly recommend 👍👍 read less

We called Valley Garage Doors late on a Friday afternoon because of a broken spring. The first question we were... read moreWe called Valley Garage Doors late on a Friday afternoon because of a broken spring. The first question we were asked was 'Are you ok and do you need to get vehicle out of your garage'? It was refreshing to hear Safety First was at the forefront of the repair...which was professionally carried out on Monday as scheduled. The Valley Garage Door team treated us with respect and did the repair as promised, on time and were reasonably priced. Excellent service! read less

We had amazing service!! Called this morning needing our door repaired, that malfunctioned this weekend, the door was fixed by... read moreWe had amazing service!! Called this morning needing our door repaired, that malfunctioned this weekend, the door was fixed by this afternoon. Really fast and prompt response, they showed up at the time they said they were going to. They went above and beyond expectations with additional maintenance on the door. If we ever have future issues we will be using their services again. read less

Trevor and Martin have been absolutely wonderful to deal with in the replacement of our garage door opening system. They... read moreTrevor and Martin have been absolutely wonderful to deal with in the replacement of our garage door opening system. They came quickly, acted professionally and did a great job. I don't normally take the time to write reviews but I also don't "normally" come across businesses that do customer service this well. If your are looking at a garage door related need...do not hesitate....call Trevor and Martin!! Bob Evans Kelowna BC read less

Trevor was fantastic. Came quickly and saved the day

Valley recently repaired our garage door and the experience was 5 stars. Service was excellent and the repair man did... read moreValley recently repaired our garage door and the experience was 5 stars. Service was excellent and the repair man did a terrific job explaining how we could maintain our garage door to avoid future issues. Would definitely recommend. read less

Had Trevor service my broken spring and cable. Repaired the next day and he showed us why we had... read moreHad Trevor service my broken spring and cable. Repaired the next day and he showed us why we had problems with previous replacement spring installation and recommended possible replacements in future. Excellent service and I wish we used Trevor previously!!! read less

I would recommend Valley Garage Doors in a heartbeat! Very prompt call back and service was friendly and quick!... read moreI would recommend Valley Garage Doors in a heartbeat! Very prompt call back and service was friendly and quick! Thanks Martin & Trevor! read less

Had Trevor here to replace the springs on are garage door.. he went above and beyond to get the job... read moreHad Trevor here to replace the springs on are garage door.. he went above and beyond to get the job done. Who ever originally installed the door did not take the time or care to do it right.. are door functions like it never has before.. Trevor was kind, knowledgeable, and friendly takes pride in his work.. would recommend to anyone. read less

Valley garage doors customer service went beyond my expectations. When I called them after hours a real life person answered... read moreValley garage doors customer service went beyond my expectations. When I called them after hours a real life person answered and walked me through troubleshooting. I sent some video photos and they were able to diagnose the problem . The tech Trevor came out the next morning replaced the motor. It was quick, cost efficient and most of all the customer service was excellent. I would highly recommend Valley garage doors. I would also highly recommend Trevor. read less

Amazing experience - our door spring snapped one evening and Valley Garage Doors was at our home the very next... read moreAmazing experience - our door spring snapped one evening and Valley Garage Doors was at our home the very next day. Trevor was polite, professional and very informative - I would highly recommend to anyone. Thanks again guys! read less

Customer service was excellent and Trever performed quality work. Thanks

Just had a 1/2 horse garage door opener replaced by Valley Garage Doors. They are friendly, courteous, and professional. I... read moreJust had a 1/2 horse garage door opener replaced by Valley Garage Doors. They are friendly, courteous, and professional. I feel like I got good value for my money. They went the extra mile, removed my old system, programmed an extra remote for us, and put a new seal at the bottom of the garage door. These guys are top notch. They know their industry, take pride in their work, and they do their job well. read less

Highly recommend this company. The service was prompt and professional. Trever replaced old garage lift equipment for me. He is... read moreHighly recommend this company. The service was prompt and professional. Trever replaced old garage lift equipment for me. He is trustworthy and very skilled at his job. read less

Martin was very easy and quick to deal with, and sent Trever out within a day to get me a... read moreMartin was very easy and quick to deal with, and sent Trever out within a day to get me a quote. Trever spent half an hour at my house and got the issue resolved for a lot less than I was expecting to pay. He used my existing parts - didn't try to upsell me on new materials, and got it done fast and easy.

Highly recommend these guys, I waited too long to call them. Great service, great pricing, great people. read less

Martin was very easy and quick to deal with, and sent Trever out within a day to get me a... read moreMartin was very easy and quick to deal with, and sent Trever out within a day to get me a quote. Trever spent half an hour at my house and got the issue resolved for a lot less than I was expecting to pay. He used my existing parts - didn't try to upsell me on new materials, and got it done fast and easy.Highly recommend these guys, I waited too long to call them. Great service, great pricing, great people. read less

We had an issue with our bay door late in the day. Even on short notice I was extremely impressed... read moreWe had an issue with our bay door late in the day. Even on short notice I was extremely impressed with the promptness and affordability of the emergency call. Martin was very pleasant on the phone and Trever was knowledgeable,proffesional, personble, thorough and an all round great tech. If ever we have an issue with our doors again, we will be calling Valley Garage Door! read less

Not only fixed my door, but also corrected mistakes made by the original installer. Very personable, efficient and effective. Excellent service!

Thanks to Valley Garage Doors for providing excellent customer service - it reminded me of good old-fashioned business practices that... read moreThanks to Valley Garage Doors for providing excellent customer service - it reminded me of good old-fashioned business practices that are so rare nowadays. I was immediately impressed when I spoke with Martin in the office, who made it very clear that he appreciated the call and would make sure I was looked after. Trever came out today and did an excellent job of installing the new equipment I was looking for. He also made improvements to the other garage door as part of his service. He pointed out a weak spring that had been installed by another company several years ago and demonstrated why it was inadequate for the job. He then looked after replacing it for a very reasonable amount. He also stayed to make sure everything was working correctly and to get the vehicles programmed and to show us how everything worked. Trever also thanked us for the business - a simple gesture that's really appreciated! I highly recommend Valley Garage Doors and will have them back in the future when we want to upgrade our other door. read less

Trevor came to my rescue during a cold snap (- 15) when my garage door was locked (open about 8... read moreTrevor came to my rescue during a cold snap (- 15) when my garage door was locked (open about 8 inches) into a frozen position. The inside of my garage was cooling off fast! I was worried about pipes freezing since it's right next to my garage, master suite above the garage & potential theft. After my initial call to Valley Garage Doors, Trevor called me back soon after & fixed it the same morning. I was able to go to work later that day. Thanks Trevor!!!! read less

Cannot recommend Valley Garage Doors enough! Starting with the super helpful Martin who answered the phone, cheerfully talked me through... read moreCannot recommend Valley Garage Doors enough! Starting with the super helpful Martin who answered the phone, cheerfully talked me through some basic troubleshooting, then booked me in for the very next day. Then came the very friendly Trevor and Terry, who had my garage motor, sensors etc changed out in record time, smiling though they were dealing with -18 snowy weather. The prices were very reasonable, and the quick action and friendly service was much appreciated. Rock stars, the whole lot of them! read less

We were very impressed with our service from start to finish. Our garage door broke during the coldest day of... read moreWe were very impressed with our service from start to finish. Our garage door broke during the coldest day of a cold snap, and we were worried we would be waiting days to get it fixed. My phone call was answered promptly and with a friendly greeting, and a time was arranged for that same day. I received a follow up call to confirm the time, and even though we were late to meet the technician (sorry again about that!), we received nothing but friendly and polite service. The repair was completed quickly and skillfully, for a very fair rate, and we will recommend Valley Garage Doors to everyone! read less

Trever is an amazing garage door tech!
In 3 minutes he was able to show me how the competition installed parts... read moreTrever is an amazing garage door tech!
In 3 minutes he was able to show me how the competition installed parts of my garage door, backwards, incorrectly and unsafely without belittling them.
Trever has a very pleasant demeanour and positively knows his business better than any I have met. If you have a garage door requirement or issue, call Valley for prompt, professional service. You can try the rest or call the best!
Jim E
Lake Country read less

Excellent service, would highly recommend. Initial call with Martin who was very friendly and booked a service in for the... read moreExcellent service, would highly recommend. Initial call with Martin who was very friendly and booked a service in for the following morning. Trevor was fantastic, and fixed our garage door quickly - all whilst happily working away in -19 temperatures!! I don't usually write reviews, but these guys deserve high praise, you won't be disappointed. E.Borer read less

Trever is an amazing garage door tech!In 3 minutes he was able to show me how the competition installed parts... read moreTrever is an amazing garage door tech!In 3 minutes he was able to show me how the competition installed parts of my garage door, backwards, incorrectly and unsafely without belittling them. Trever has a very pleasant demeanour and positively knows his business better than any I have met. If you have a garage door requirement or issue, call Valley for prompt, professional service. You can try the rest or call the best!Jim ELake Country read less

We had a break in with the thieves taking our garage door opener. When I called for advice they were... read moreWe had a break in with the thieves taking our garage door opener. When I called for advice they were very informative and helpful. Within a day we had a new and more secure opener. The service and advice was top notch from beginning to end.

Wade read less

We had a break in with the thieves taking our garage door opener. When I called for advice they were... read moreWe had a break in with the thieves taking our garage door opener. When I called for advice they were very informative and helpful. Within a day we had a new and more secure opener. The service and advice was top notch from beginning to end.Wade read less

These guys were terrific. Professional, friendly, prompt, fair. From Martin on the phone to Trevor who was the... read moreThese guys were terrific. Professional, friendly, prompt, fair. From Martin on the phone to Trevor who was the install tech, I highly recommend the work they do. They fixed the arm on our garage door and installed the correct springs for a reasonable price. Thank you! read less

Trevor did a fantastic job. He initially came out to access the problem and being an older system he managed... read moreTrevor did a fantastic job. He initially came out to access the problem and being an older system he managed to source the replacement parts and promptly fixed the garage door. He is very knowledgeable and tech savvy and I should also mention that his pricing was very reasonable. They will be my go to guys in the future. read less